Privacy policy

Privacy Policy – The Posture Gear

Last updated: April 2, 2025

This Privacy Policy describes how The Posture Gear (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theposturegear.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected over the past 12 months) personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses set out below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services and our users.

What Personal Information We Collect

Information We Collect Directly from You

This may include:

  • Contact details: name, address, phone number, email

  • Order information: billing address, shipping address, payment confirmation

  • Account information: username, password, security information

  • Customer support information

Some features require certain information; without it, those features may not work.

Information We Collect About Your Usage

We automatically collect “Usage Data” using cookies, pixels, and similar technologies. This may include:

  • Device & browser details

  • IP address

  • Interaction with the Site

  • Network connection details

Information We Obtain from Third Parties

We may receive personal information from:

  • Site support services (e.g., Shopify)

  • Payment processors

  • Marketing partners

  • Third-party analytics tools

This information is treated according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage your account, ship orders, handle returns, and maintain the Site.

Marketing and Advertising

To deliver promotions, marketing emails, and personalized ads.

Security and Fraud Prevention

To detect or prevent fraud or malicious activity.

Communication & Service Improvement

To provide customer support and improve services.

Cookies

We use Cookies to operate and improve the Site. Third-party cookies may also be used for analytics and advertising.

Our website recognizes Global Privacy Control (GPC) signals as opt-out requests where required.

How We Disclose Personal Information

We may disclose information to:

  • Vendors and service providers

  • Payment processors

  • Marketing partners

  • Affiliates

  • Legal authorities (when necessary)

  • In business transactions (e.g., mergers)

We do not use sensitive personal information without consent.

We have “sold” or “shared” certain information (as legally defined) with marketing partners for advertising in the past 12 months.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked from our Site.

Children’s Data

We do not knowingly collect data from children. Parents may contact us at help@theposturegear.com to request deletion.

Security and Retention

No security system is perfect. We keep data only as long as necessary for business or legal reasons.

Your Rights

Depending on your region, you may have rights such as:

  • Access / Know Info

  • Delete

  • Correct

  • Portability

  • Opt-out of Sale/Sharing/Targeted Ads

  • Restrict Processing

  • Withdraw Consent

  • Appeal

  • Manage Communication Preferences

You can exercise these rights by contacting us at help@theposturegear.com.

We may verify your identity before fulfilling requests.

Complaints

You can reach out to us regarding concerns at help@theposturegear.com.
You may also contact your regional data protection authority.

International Users

Your information may be transferred or processed outside your country, following legal safeguards such as Standard Contractual Clauses.

Contact

If you have questions about our privacy practices or want to exercise your rights, contact us at:

📧 help@theposturegear.com

We are the data controller of your personal information unless stated otherwise.